![]() ![]() I just popped in The Polar Express on regular Blu-ray on my PS4 and the first scene is super reliant on ambient sound and the cutout was insane. ![]() I will say the audio does NOT cut out when streaming Knives Out through Vudu, but it does when watching through either my PS4 (standard Blu-ray) or PS5 (4k Blu-ray). I first noticed this when playing Knives Out on a 4k Blu-ray and it was incredibly annoying. I contacted Vizio support and replaced my sound bar with the next model up and it still happens (shocker). My old 2017 E series TV didn't have this issue with the same exact sound bar, which tells me it's the TV. I just purchased an M55Q7-H1 a few weeks ago and have experienced the audio cutting out ambient sound since. If you have a question or comment you would like directed specifically to us please tag Vizio_Support or message us directly. As some posts can get buried we may not always see an update to a post or receive a notification. We are here to help as much as we can and interject into conversations where we may be helpful. ![]() We recognize that Reddit is a community where individuals come together and discuss problems and find resolutions with each other. We will get back to you as quickly as we can. If we are looking into your issue it may require us a little bit of time to reproduce your issue. Model Number and Current Firmware version If you are reporting an issue the below items of information would be helpful for others information and for us to try to duplicate the issue.ĭ. In this spirit abusive behavior, vulgar or insulting language directed at other users will not be tolerated. This is an official VIZIO Reddit page and we would like to create a positive environment for users to come and find solutions to issues or provide feedback to others. ![]()
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